C. Many organizations use the balanced scorecard approach… Why is it important to obtain different evaluations? Would you recommend this approach?

I would support this approach because each functional area will have their own perspective on how to reach goals outlined in the strategic plan and measured by the balanced scorecard. It relates to the 4 lens perspective we’ve discussed, each area will approach the topic differently. By allowing this type of process you allow each functional area to help interpret the plan, and of course this will improve commitment to the ideas. This gives accountability to each area for developing and meeting the metrics.